Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Online Shop?
We deliver to Australia, USA, Canada and New Zealand. European countries are limited due to Covid-19. You can find all delivery fees in our Delivery page.
Which payment methods are accepted in the Online Shop?
We accept PayPal, Afterpay, Crypto Pay and following credit cards; Mastercard, Visa, AMEX, Diners and Debit cards.
How long will delivery take?
As soon as you place the order, we will process and ship within 24 hours. Tracking information will be provided so you can track your order online. You can read more information on our Delivery page.
How secure is shopping in the Online Shop? Is my data protected?
At shopncro.com we only store your delivery and billing details, all cards are processed via PayPal, Square, Afterpay or Crypto Pay. We do not have access to your credit card details.
What exactly happens after ordering?
Once you place an order, you will receive confirmation email from shopncro.com confirming your order as well as separate email from PayPal (if paying with paypal) confirming your payment. If payment is confirmed we will process your order within 24 hours.
Can I call Shop n Cro
As we are located in Melbourne Australia you can call us on our Australian number 04 9760 3202 from 10:00 to 19:00 (10am to 7pm) AEST
Do you have a size guide?
Yes we do. You can view our sizes on our Size Guide Page.
Send us an email
Alternatively you can write to us;
SHOP ‘n’ CRO
PO BOX 1308
Melbourne 3066
Australia
Direct email: info@shopncro.com
Contact number: +61 497603202
Contact us via our Facebook Page or Instagram Page